Refund policy
Return and Refund Policy for Exposures by B&A
Thank you for choosing Exposures by B&A. We strive to provide the highest quality prints and ensure our customers are fully satisfied. Please review our return and refund policy below:
Returns
Due to the nature of our products, all sales are final. We do not accept returns or exchanges once a purchase is completed, as each print is made-to-order.
Damaged Items
If your order arrives damaged due to shipping, we are here to help. To initiate a refund or replacement, please follow these steps:
- Email Us: Contact us at Exposuresba@gmail.com with your order details and a brief description of the damage. We offer fast responses to all inquiries.
- Provide Proof: Include photo evidence of the damaged item and packaging. This helps us assess the situation and expedite the process.
Once we review the provided information and confirm the damage, we will process a replacement or refund at no additional cost.
If you have any questions, please don’t hesitate to reach out to us at Exposuresba@gmail.com.
Thank you for your understanding and support!
Exceptional Refunds
If refund approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at exposuresba@gmail.com.